Sandbox Help Center

Onboarding 4

• Start The 14 Day Free Trial
• How to design your own Sandbox subscription plan?
• Start A New Sandbox Subscription
• Unable to verify my account

Using APIs 2

• Hit Your First API Endpoint
• How can I test Sandbox APIs in Postman?

Common Error Codes 4

• What is Insufficient Credit Error?
• What is Insufficient Privilege Error?
• How to Refresh Access Token?
• Why is my PAN considered Invalid?

Account Issues 2

• Dashboard Not Visible
• Unable to Pay Invoice

Sandbox APIs offered by Quicko 0

Subscriptions 7

• Type of Subscription Statuses
• How can you add credits to your Sandbox Wallet?
• How do I manage my prepaid subscription?
• Cancel your Sandbox Subscription
• How to Upgrade/Downgrade Sandbox Subscription

View all 7

Configuration 4

• Create an Access Token
• Where can I find the Usage report for my Sandbox Subscriptions?
• How can you configure Postback Notifications?
• What is Overdraft?

Invoices 4

• Types of Invoices that can appear on your Sandbox Dashboard
• Where can I find the GST Invoices for my Subscriptions and Credits added?
• TDS on Sandbox Subscription
• How to add the GST number for upcoming invoices?

Payments 6

• Difference between Paid APIs and Subscription charges
• Types of Payment Methods Accepted
• How to change payment method?
• RBI Directive on Recurring Card Payments
• What to do when recurring payment method fails?

View all 6

Free Trial 4

• How long is the free trial?
• Can I extend my free trial for further testing?
• Can I get additional credits for testing in the production environment?
• How many calls can I make during my free trial?

Wallet Credits 4

• What is the minimum amount that I can add as credits?
• What do I do if my money is deducted from my bank but not reflected in my Sandbox account?
• Can I send my Sandbox credits back to my bank?
• Why do I need to maintain a wallet balance to call APIs when I have already paid for the subscription?

API Quota 2

• Why quota is applied monthly if my billing plan is annual?
• Will the unused monthly quota get added to next month’s monthly quota?

API Related 3

• How will we be informed of any changes made to Sandbox APIs?
• What is the Sandbox API Downtime SLA?
• Will Sandbox inform me when there is a downtime?

KYC API 7

• How do KYC APIs help?
• How do I start using KYC APIs?
• What is the difference between Basic PAN and Advance PAN APIs?
• Unable to use UPI Verification API
• Unable to use Penny-less Bank Account Verification API

View all 7

TDS API 5

• E-Verifying TDS Return - Form 27A upload for TDS return E-Verification
• How do TDS APIs help?
• What is the difference between TDS Business APIs and TDS Compliance APIs?
• How does Sandbox provide these APIs?
• How do I start using TDS APIs?

GST API 4

• How do GST APIs help?
• What is the difference between GST Business APIs and GST Compliance APIs?
• What APIs are offered under GST Compliance APIs?
• How do I start using GST APIs?

Tax Payment API 1

• Unable to use Direct Tax Payment APIs

IT API 0

Terms & Conditions 2

• Terms Of Use
• Bug Bounty Program