Cancel a Plan

Cancel a Plan

You can cancel your plan anytime. Choose to cancel immediately or at the end of your billing cycle.

Things to Keep in Mind:

You have two options when canceling your current plan:

  1. Cancel Immediately:
    • If you choose to cancel your plan immediately, your plan will be terminated right away.
    • Please note:
      • Any unused quota will be forfeited.
      • Access to APIs will be revoked instantly.
      • No refunds will be provided for the remaining period.
  2. Cancel at End of Cycle:
    • If you prefer to continue using your plan until the end of the current billing cycle, you can schedule the cancellation to take effect on the last day of the cycle.
    • By doing so, you will still have access to your API usage until the end of the cycle. After that, your access to APIs will be removed.

Steps to Cancel Your Plan

  1. Log In to Console: Access your account by logging into Console.

  2. Navigate to Settings: Click on the Settings icon in the top-right corner. Under Billing, select Overview to view your current plan details.


  3. Cancel Plan: Scroll down to the Cancel Plan option.

    • You will be presented with two options:
      • Cancel Immediately
      • Cancel at End of Cycle
    • Select your preferred option.
  4. Confirm Cancellation: A confirmation prompt will appear, requesting for your feedback. Click Confirm to complete the cancellation of your plan.

Need Assistance?

If you have any questions or face issues during the cancellation process, Raise a Ticket.


    • Related Articles

    • Upgrade or Downgrade your Plan

      Adjusting your plan ensures you always have the best option to meet your needs. Things to keep in Mind Upgrade Immediately: Your new plan becomes active right away. Any unused portion of your current plan is not adjusted, and you'll start paying for ...
    • Plan cancelled due to unpaid invoices

      Failure to clear unpaid invoices within the given timelines can result in your plan being cancelled, which impacts your access to Sandbox APIs. What Happens if Your Invoice Remains Unpaid? 30 Days Grace Period – Each invoice carries a 30-day grace ...
    • Understanding the subscription lifecycle

      A subscription gives you access to Sandbox APIs based on your chosen plan. It determines your usage quota as well as billing cycle. Subscription Lifecycle Sandbox subscriptions can exist in the following states: Active – Your subscription is active ...
    • View and Download Invoices

      Easily access and download your invoices at any time from Console. Types of Invoices When you view invoices in Console, you may see three type of invoices. Subscription Invoice: Issued when you purchase or renew a plan. Covers fixed plan charges for ...
    • What is API Usage Quota?

      An API Usage Quota defines the number of API calls your Plan allows within a specific billing cycle. How Does API Usage Quota Work? API Quota: Each Plan comes with a predefined number of API calls. This quota resets at the start of every billing ...